Frequently Asked Questions

General (9)

When you first create an account using Twitter, Facebook or by adding your email and password you will be logged in straight away. You will also get an email letting you know your username and giving you a link to log back in.

When you come back to the website you can use the link in the email or go to http://www.brightonrestaurantawards.co.uk/user to log in. You can then use your username or email address and password you set when you created your account.

If you can't remember your password you can request a new one by entering the email address you used when first registering, just use this link - http://www.brightonrestaurantawards.co.uk/user/password and you will be sent a password reset link.

Get in touch if something isn't working. 

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If there’s a nagging query we haven’t covered in this list then please get in touch via the email hello@brightonrestaurantawards.co.uk. We’ll aim to get back to you within 48 hours if not sooner. 

 

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It stands for: Brighton Restaurant Awards Vote Online. The acronym also works well for the action of giving your favourite restaurant a cheery ‘Bravo’ for their efforts! BRAVO is also known as the Brighton Restaurant Awards and were started four years go by the team at Restaurants Brighton.

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There are always 16 categories in the BRAVO awards - all of which are listed on Restaurants Brighton with more detailed descriptions. For a more detailed explanation of each category please click into the specific category page for an overview. We change the 16 categories year on year so we can introduce new and revised categories. 

 

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The BRAVOs are set up and run by the team behind Brighton’s most popular dining website - Restaurants Brighton. The team realised that there was no 100% public restaurant awards for the city and surrounding area so decided that 2017 would be the perfect time to launch the BRAVO awards. In 2020 the BRAVOs will be 4 years old. 

 

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Cripes we missed one! Sorry about that as we do like to keep our featured venues as up to date as possible. Please drop us a quick email to hello@brightonrestaurantawards.co.uk and we’ll look into it sharpish and make the necessary updates. 

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Yes they are. We are committed to ensuring the awards are 100% voted for by the public - which means no panel of judges or food critics influencing the vote. All votes will be cast online online via a dedicated hub at brightonrestaurantawards.co.uk and there are limits to how many times an individual can vote for a certain venue (five categories max) to ensure no funny business goes on. All voters must register their email address to be able to vote in each of the 16 categories.
All venues will be able to promotes themselves using the assets we have provided on the website, and the printed marketing material which we will provide to all venues who would like to encourage their customers to vote.
 
 

 

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Yes. 

A Brighton and Hove business can be featured in any of 15 voting categories, they cannot be featured in Sussex Finest. 

Sussex venues can be featured ONLY in these five voting categories: Sussex Finest, Best Team, Afternoon Tea, Best Roast and Sustainable Eats.

Any venue can only be nominated in a maximum of 5 categories. 

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Excellent question! You can see all of our 16 sponsors and read more about them here. The headline sponsor for 2020 is Woods Foodservice. 

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Venue owner (5)

Any queries, questions or musings can be sent to hello@brightonrestaurantawards.co.uk. We’ll aim to get back to you within 48 hours but hopefully sooner. 

 

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Sorry we may have missed you! Due to the volume of eateries and bars in Brighton, Hove and Sussex it would be near impossible to create individual pages for each one on the site. But that doesn’t mean we don’t think you’re important! Voters can still choose to vote for venues that aren’t listed by submitting their request via email to hello@brightonrestaurantawards.co.uk and we'll ensure it's uploaded within 48 hours. The venue must be within a 15 mile radius of Brighton city centre and be suitable to win the award, e.g. only pubs can be submitted for 'Best Local'! We currently have about 450 venues listed on the BRAVO website. 

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Sorry about that - drop us an email with what needs changing on hello@brightonrestaurantawards.co.uk and we’ll get it changed asap. Also, if you have a better picture you wish to submit then please send it over. 

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No problem! You’ll find lots here: http://www.brightonrestaurantawards.co.uk/assets
This file includes all BRAVO branding, all category icons, animations, videos and much more. Please use as much as you need. 

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We’re keen for all independent venues to promote themselves for a BRAVO award no matter the size of your business or marketing budget! That’s why we have created a page of assets to use for this very purpose - this dropbox folder includes images, logos, videos, and animations.
We can drop also drop you you off a batch of promo cards to give out at your venue to customers if you have not received them already. 

 

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Voting (14)

The BRAVO awards are purely an online vote via the website voting system, where individual accounts are created for each person. This keeps things fair as no one is allowed to manually add votes and everyone who votes will be registered. You can vote therefore by creating an account using your email, Twitter or Facebook details.

 

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Cast your vote by clicking on your chosen category on the homepage and enter the venue you’d like to win. If your chosen venue is not featured then please contact us so we can add it to the mix. Please note you'll need to register to vote by using your email address, Twitter or Facebook account. You can vote in up to 16 categories, which means you can vote once or 16 times. You can only vote for a particular venue in up to a maximum of five categories, providing they are eligible for each category. 

 

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Yes! We’d love you to vote for all 16 categories, but please note you can only vote for a particular venue in a maxiumum of five categories and only if they are suitable for the award, e.g. a cocktail bar cannot be voted for in the 'Best Restaurant' category. If you notice a venue isn't featured in the correct category or is missing from a category then please get in touch. Vote for as many or as fewer categories as you wish. 

 

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You’re keen! Nope just one venue per category. But you can vote in all 16 categories. You can only vote for a venue 5 times too (across 5 different categories), your other 11 votes will have to be used across other venues. 

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Important question and easy to answer! If you can’t see an independently owned venue that is within a 15 mile radius of Brighton that you’d like to vote for then please contact us and suggest your nomination. We will then make sure it fits with our criteria and add to the list so others can also choose it. Please note that you cannot nominate a chain restaurant (one that has over 10 venues in the UK).

 

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Your beady eyes are correct - we’ve decided that in the spirit of celebrating local businesses the awards are only open to small-scale independent venues that are locally run or occasionally micro chains. This means we've included companies with ten venues or less, or we may include a few well known Brighton venues that have been part of the food and drink scene for some time. 

 

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If you have pressed the wrong button or changed your mind on a category vote simply reclick on the vote you wish to cancel and it should say 'vote removed'. You can then go and vote again for this category. Go and try it. You can do this as often as you wish; whether you make a mistake or you change your mind. 

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Yes, but it’s super quick! Simply log in via your Facebook or Twitter account or using your email address so we know you are a real person and not a sneaky robot. Strictly one account per person. 

 

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The public firstly and then the computer will do the counting! The voting process will end at midnight on Sunday 15th March 2020 and winners will be announced week commencing 30th March on the BRAVO website.

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The winners of the BRAVOs will be announced on Monday 30th March 2020 via the Restaurants Brighton & BRAVO websites, via email and via our social media channels. Please make sure you are on our mailing list for all announcements. 

 

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It’s as simple as casting your vote! When you register to vote your email address will be entered into our prize draw to win the main prize of £200. Make sure you use the correct email address, Facebook or Twitter account to sign up with so that if you win we can contact you. We won't use your details for anything other than contacting you about winning, or for newsletters if you choose to opt in.

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Is the suspense getting to you? Do not fear, we’ll be straight onto it the moment the winners are announced. We’ll announce the winners of the competition prizes week commencing Monday 30th of March 2020.
All winners will be notified using email used for signing up to the award voting system - see above.

 

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We’re passionate about keeping the awards as fair as can be, so we enlisted some geeky whizz-kids to develop a bespoke voting system to ensure each vote is counted correctly and each category is equally promoted. You may notice that every time you log onto the homepage the categories are in a different order - giving each one a fair moment in the spotlight. Are you ready to give your favourite venues a BIG BRAVO?

 

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As it is a Brighton and Sussex centric awards we ask that people keep this in mind when casting their votes. Therefore we are stipulating a 15 mile voting radius from Brighton town centre, so with our ‘Best Sussex category’ for example, these will be venues that serve Brighton or venues that people would travel to from Brighton.

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